Decision-making in the supply chain

Author Vishal Chatrath

You’re only as good as your last decision.

In the supply chain, planners and managers make countless decisions, big and small. Some help improve outcomes today, whilst others boost resilience and increase competitiveness in the long term.

Our report dives into how AI is currently being applied in supply chains and gives insight into how it can improve. We found that whilst 90% believe AI will help inform better decisions in the future, 82% experienced frustrations with current AI systems during the COVID-19 pandemic.

As supply chains move into increasingly uncertain times and the AI conversation shifts from one about optimization to one of resilience, this report shows why human and AI teaming will become a critical capability in any effective AI system.

The message from planners and managers is clear: people need AI, and AI needs people.

View the full report​

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